Frequently Asked Questions

 

Here are the most frequently asked questions about MYtech Consulting Services.

 

  • What is MYtech Consulting Services? 

    MYtech Consulting Services is an IT consulting company that provides IT services and solutions for small and medium businesses, not-for-profit, and enterprises to help them grow or achieve specific project goals. Our main services span from software customisation, application development, and application support services. We also offer a wide range of services, including AI and data consulting, cloud and cybersecurity solutions, advanced analytics, system migration, and virtual development team support.

  • Who is the founder of MYtech Consulting Services? 
    Murali Varatharajan is the founder of MYtech Consulting Services.

  • Where is MYtech Consulting Services’ office located?

    MYtech’s main office is located at 8/4 Shepherd Street, Darwin, Australia.

    But we also have offices across Australia:

    • Brisbane - Level 54, 111 Eagle St, Brisbane

    • Sydney - Level 1, 93 George Street, Parramatta NSW 2150

    • Melbourne - Level 23, Collins Square Tower Five, Collins Street, Melbourne

    • Perth - Level 25, 108 St George Terrace, Perth

    • Hobart - Level 3, 85 Macquarie Street, Hobart

    • Adelaide - Level 3, 97 Pirie Street, Adelaide

    We also have offices globally:

    • India – VSG Skyline, Plot No 16, H.No 1-98/9/19/16, Jai Hind Gandhi Road, Cyber Hills Colony, VIP Hills, Madhapur, Hyderabad

    • Vietnam - 9th Dinh Tien Hoang Street, DaKao Ward, District 1, Ho Chi Minh City

  • Is MCS Radix part of MYtech Consulting Services?
    Yes! MCS Radix is a subsidiary of MYtech Consulting Services. Its office is located in Hyderabad, India. This enables us to provide 24/7 services for all our clients.

  • Does MYtech provide on-site IT support or remote services?
    MYtech primarily provides remote IT services, but through our Dedicated Virtual Development Teams staffing services, we can provide on-site IT support if required. 

  • How long has MYtech Consulting Services been in business? 
    MYtech Consulting Services was founded in January 2013 in Darwin, Australia as a one-man operation. Since then, our company has grown to establish offices across Australia and expanded internationally in India and Vietnam. We have engaged and developed deep trust with over twenty clients and are continuously engaging with new clients both locally and internationally.

  • What types of businesses does MYtech Consulting Services typically work with?
    MYtech has partnered with a diverse range of organizations across sectors such as justice, tourism, environment, education, logistics, and community development. 

  • What specific IT services does MYtech Consulting Services provide?

    MYtech Consulting Services’ main services are:

    • Software Customisation

    • Application Development

    • Application Support Services

    But we also offer other IT Services:

    • AI Facial Recognition

    • Business AI and Data Consulting Services (includes: Data Cleaning)

    • Cloud Services

    • Cloud Telephone System

    • Cybersecurity Services (includes: SOC/NOC/SIEM, User Awareness Training, Pentest)

    • Data Analytics

    • Server and Application Migration

  • Do you offer a service level agreement (SLA)?
    MYtech Consulting Services provides service level agreements (SLAs) with our support projects. Each of our SLA are customised to the client and the project.

  • What happens if we need to change or scale the services we receive? 
    One of MYtech’s service models is Virtual Development Teams, which offers a more flexible model in resource allocation. This model is specifically made for projects where details and specifications evolve. Our Virtual Development Team model allows us and the client to adapt to the new project requirements, such as adding developers, designers, and project managers. 

  • How to contact MYtech Consulting Services?

    You can contact MYtech Consulting Services for general inquiries through info@mytechcs.com.

    But if you’re inquiring about job opportunities, you can email our HR team at: jobs@mytechcs.com

    For sales and service inquiries, it’s best to contact us through: https://www.mytechcs.com/Contact

    You can also get in touch with us through our social media on LinkedIn and Facebook.